News
Mar 30th Service Maintenance
Hello Everyone, THE SERVICE PROVIDER IS DOING MAINTENANCE ON THE SERVICES OVER THE WEEKEND, AND THE SYSTEM WILL BE UP/DOWN. IF YOU PAY OVER THE WEEKEND AND YOUR SERVICES ARE DISCONNECTED, THEY WILL BE RECONNECTED ON MONDAY MORNING. Please check the expiration date and invoice before creating TICKETING OR POSTING IN CHAT on Monday. This is why ... Read More »
Jan 3rd UPGRADING OR DOWNGRADING OF SERVICE PLANS
HELLO EVERYONE! You cannot downgrade service without opening a support ticket 10 business days before your next billing cycle. The system will not allow a customer to upgrade or downgrade their services. If you attempt, it can result in double billing of your account. We have fixed this issue on several accounts more than once and have ... Read More »
